Returns

Buyer's remorse?
Wrong fit?
Color doesn't match?
Not what you expected?

It happens to the best of us...

Start your Return

We understand you may need to return all or part of your purchase, and we want to make the return process easy for you. 

Before purchasing an item, refer to the chart below.

For clarifications or questions not addressed on this page, reach out to info@dressblank.com

 

Which items can be returned?

Unworn, unwashed and clean items with all tags attached can be returned for a full refund within 7 days or for a store credit within 10 days.

Which items cannot be returned?

Items marked Final Sale, pre-orders, or items that are worn, washed, dirty, or ruined cannot be returned.

Do I need a reason to return my item(s)?

Within the allotted time frame, a reason is not required for a return

How long will it take for my return to be processed?

We process all returns within 10-14 business days. Reach out if that time passed and you did not yet receive a refund.

How long after purchase can I return?

Scanned by the 7th day for a full refund, 10th day for store credit. This policy is strictly upheld. The first day is the day UPS records delivery.

How can I make a return?

In store purchases - refer to the store location page for information regarding our physical store locations.

Online purchases- You can return in store for a store credit only or online through our Easy Returns process.

How do I initiate a return?

1. Enter your order details in the Easy Returns section below, including your order number and email address associated with your purchase to start the return process.
2. Print out the label as directed, identify which items you are returning, and affix the label to your package.
3. Ship your return with our designated label via USPS.

Can I send my return any other way?

Returns that do not follow our easy return process will not be refunded.

Why was my return denied?

Blank ™ maintains the right to deny returns in any of the following situations: Unsatisfactory condition of an item, returns sent to the wrong address, returns past the allotted time, items that are ineligible for return, items without its tags attached, or returns made without filing for an official return using our designated label and process.

How are refunds processed?

The full amount minus
a return fee of $7.99 per order placed will be refunded through your original method of payment. Combining 2 returns? No problem. A total fee of $9.99 will apply. All returns of 10 items or more will be subject to a $15.99 fee.  Shipping costs are not
refundable. Please allow 10-14 business days for returns to be
processed.

Payment Policy and Additional Information

- Our checkout process is securely encrypted with a 128-bit SSL certificate. Your sensitive data,
such as credit cards and contact info are securely held without any compromising factors. 

- Store credits and gift cards do not expire.

- You may return up to 9 items per order. If you return more than 9 items there will be a restocking fee of $15.99

- We do not currently offer exchanges. You may process a return and then repurchase the preferred item. 

- We are not responsible for lost or stolen packages after delivery is confirmed. You are responsible to file a lost/stolen package claim with USPS. Once you file the claim, please contact us.

- Deliveries during holiday season may take longer than usual. Please wait a few days before filing a lost/stolen package claim.

- You will be notified by email regarding unavailable items. We will ship the remainder of your order and issue a refund for the missing items.

Easy Returns

Please provide the following information to get started on your return.
We will only process returns that follow our simple guidelines.